Information on how to shop

Information on how to shop

Nishijin fabric , Kinran(Gold Brocade)

◆◆How to order◆◆

Please, send a email directly.

お問い合わせ

Act on Specified Commercial Transactions

 shop  Okamoto Orimono CO., LTD okamotoorimono.com
 director  Okamoto Ema
 place  Kyoto-city Kamigyou-ku Koudou-cho 576
 email https://okamotoorimono.com/contact/
 HP https://okamotoorimono.com
 business  hours We accept orders by e-mail and HP 24 hours a day.
 Closed  Saturday, Sunday and public holidays
 How to order  Please send me an email once
 Required other than commodity price rates sales tax・Shipping・Bank transfer fee
 Defective  We’ll send replacements at our expense right away.Or pay back.Is returned within one week after delivery, unopened, unused product only.Please let us know by phone or email within one week.You can custom order-made goods returned defective product only.
 Product deliverytime <Ready-made>Some of the stock can be sent within two weeks.
<order-made><Special orders>What makes may take more than a month now.
 Payment method  Please contact for overseas do not know better anyway.
 Due date for payment  What will be shipped after confirmation of payment in cash upon arrival.
 Return deadline  Only unopened, unused product can be within one week after delivery.Order-made items can be returned as defective.Please return your goods by freight collect if there are incomplete items.Good product and a replacement or refund.Essentially non-defective returns are permitted.(Because cloth selling by the piece will not be refunded.Please note that.)If the return by the convenience of your customers please pay round trip shipping.Return is submitted by customers who pay us fees, shipping, and restocking fee refund.
 Return shipping  Involuntary exchange of goods are not customers.

sorry,I can speak Japanese only.Please a phone call, thinking that way.

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