Act on Specified Commercial Transactions
| Company Name | Okamoto Orimono Co., Ltd |
| CEO | Keiji Okamoto |
| Webmaster | Ema Okamoto |
| Head Office Address | address:576, Kodocho, Kamigyo-ku Kyoto-shi, Kyoto, 602-0943, Japan |
| mail@okamotoorimono.com | |
| Web page | https://okamotoorimono.com/ |
| Capital stock | 10 million yen |
| Number of Employees | 8 |
| Business Hours | We accept orders via our website and e-mail 24 hours a day. |
| Regular holidays | Sundays, Holidays |
| How to Order | Some products must be purchased through our online store at https://okamotoorimono.shop/. For other orders, please contact us through Contact Us |
| Fees other than the product price | Tax is not included in the price. (Online store prices include tax) Shipping and bank transfer charges are the responsibility of the customer. |
| Defective product | Defective items will be replaced or refunded. We will only accept unopened, unused items within one week of receipt. Please call or e-mail us within one week. Only defective goods for custom-made goods, we accept returns. |
| Delivery of goods時期 | ”Nishijin brocade” Items in stock will be delivered within about 2 weeks. <For items that will be made to order, it will take from one to six months or more to deliver. We will start the work after the bank transfer is confirmed and the registered letter of cash is received. ”Nishijin textile products” and other products in stock will be delivered within about 2 weeks. It will take more than one month to deliver and that will be made in the future. Tailored items will be made after the bank transfer is confirmed and the registered mail is received. |
| Payment Method | Credit Card / PayPal |
| Payment Due Date | After payment is completed, we will begin work. |
| 返却期限 | We accept only unopened and unused items within one week of receipt. We accept returns of custom-made items only if they are defective. If the item is defective, please return it freight collect and we will exchange it for a good item or refund your money. We will exchange it for a good one or refund your money. Basically, we do not accept returns except for defective items. (We do not accept returns, especially for fabrics that are sold by the “cut and sold” method. Please understand this.) In the unlikely event of a return for the customer’s own reason, the customer will be responsible for the return shipping costs. In the event of a return for the customer’s own reason, the customer is responsible for payment, shipping, and refund/return fees. |
| Return postage | We do not accept exchanges of products for the customer’s convenience. |
| Design Rights | Unauthorized reproduction of the Brocade designs on our website is prohibited. Please contact us if you wish to reproduce any of the designs, even if you are purchasing fabrics. |